FAQ
What do you sell?
We sell digital planner products delivered electronically.
Will I receive a physical product?
No. All products are digital downloads.
When will my order be processed?
Orders are processed within 1–2 business days.
When will I receive my order?
Digital orders are typically delivered within 3–5 business days after processing.
How will I receive my files?
Download instructions are sent to the email address used during checkout.
What payment methods do you accept?
We currently accept PayPal.
Can I request a refund?
Yes. We offer free returns within 30 days.
Approved refunds are processed within 5–10 business days.
I haven't received my order.
Please check your spam or junk folder first. If you still cannot locate your email, contact us at:
Who do I contact for support?
Email:
Phone:
+49 6921658817